Our Privacy Policy

Last updated: July 2, 2025

Pocket Libraries Foundation CLG (“Pocket Libraries”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our services, including membership, our website (www.pocketlibraries.org), and other offerings.

1. Who We Are

Pocket Libraries Foundation CLG is a Kenyan company based at Jaffery Sports Club, Naushad Merali Drive, Nairobi. We run community-centered library services and manage memberships, including for children, with a focus on promoting literacy, and making reading affordable and accessible.

2. What Information We Collect

We collect the following types of data:

Personal Information

  • Name (yours or your child’s, if applicable)

  • Email address

  • Phone number

Children’s Information

We may collect personal data about children under the age of 13 only with verifiable parental or guardian consent, in line with Kenya’s Data Protection Act. This includes names and contact details necessary to manage their membership.

Usage & Device Data

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device type and operating system

  • Diagnostic and performance data

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Recognize repeat visitors

  • Save preferences

  • Monitor website usage
    You can disable non-essential cookies in your browser settings. Some features may not function without them.

3. Why We Collect Your Data

We collect and use personal data to:

  • Manage library memberships and accounts

  • Communicate important updates (renewals, closures, events)

  • Issue and renew membership cards

  • Respond to your requests or support queries

  • Improve our services and website

  • Meet our legal and reporting obligations

4. How We Share Your Information

We do not sell your personal data. We may share it only in the following situations:

  • Service Providers: With trusted partners (e.g., payment processors, cloud storage) under confidentiality agreements

  • Legal Requirements: If required by court order, legal process, or to enforce our terms

  • With Your Consent: When you explicitly approve information sharing (e.g., testimonials or photographs)

5. How We Handle Children’s Data

We recognize the importance of safeguarding children’s information. For members under 13:

  • We require consent from a parent or legal guardian before collecting any data

  • Children’s data is only used for library membership and internal recordkeeping

  • Parents may review, update, or request deletion of their child’s data at any time by contacting us

If we learn we have collected data from a child under 13 without appropriate consent, we will delete it immediately.

6. How Long We Keep Your Data

We retain personal information only as long as necessary for:

  • Active memberships

  • Legal and audit requirements

  • Internal analysis (e.g., usage trends)

We securely delete or anonymize data when it is no longer needed.

7. Data Security

We take appropriate technical and organizational measures to protect your personal information, including:

  • Secure access to systems

  • Staff confidentiality obligations

  • Data encryption (where applicable)

However, no method of transmission over the Internet is 100% secure. Please take care when sharing personal data online.

8. Your Rights

You may request to:

  • Access your personal data

  • Correct or update inaccurate information

  • Withdraw consent (where processing is based on consent)

  • Delete your personal information (subject to legal obligations)

To exercise these rights, email us at hello@pocketlibraries.org. We may ask for identity verification.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. We encourage you to review their privacy notices before sharing any data.

10. Changes to This Privacy Policy

We may revise this Privacy Policy periodically. If we make significant changes, we will notify you via email or through a notice on our website. The “Last updated” date will always reflect the latest version.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us:

📧 hello@pocketlibraries.org
📍 Pocket Libraries Ltd.
Jaffery Sports Club, Naushad Merali Drive, Nairobi, Kenya